Effective Date: March 22, 2016
Last Updated: March 27, 2025

Thank you for choosing Liberty Type! We aim to provide high-quality products and a seamless customer experience. To help you understand how we fulfill orders and handle returns, refunds, and other transactions, we’ve outlined our Fulfillment Policy below. Please read it carefully, and don’t hesitate to contact us if you have any questions.

1. Shipping and Delivery
Processing Time
Orders of our 1:1 professional services are typically processed within 2 business days (Monday–Friday, excluding holidays) once payment is confirmed. The final delivery of these products depends on the specific service purchased.
Digital products are typically delivered immediately upon confirmation of successful payment or within 24 hours via email or direct download link.
All of the products we offer are digital products and delivered via email or link upon purchase. No tangible items are delivered.

Currency
All prices are shown in United States Dollars (USD). If you are an international customer, your final charge may vary depending on the exchange rate and applicable fees from your financial institution.

2. Return and Refund Policy
Eligibility for Returns
Due to the nature of digital goods and 1:1 custom services, all sales are final and non-refundable.
If you experience technical issues or believe you received the wrong file, please contact us (hello@libertytype.com) immediately to discuss a resolution.

3. Cancellation Policy
Order Cancellation
Due to the nature of digital goods and 1:1 custom services, cancellations of services or products are not allowed. lf you are subscribed to any recurring service or membership, you may cancel your subscription at any time through your account settings or by contacting us: hello@libertytype.com. Any prepaid fees for the current billing cycle will not be refundable.

4. Customer Service Contact Information
We believe in open, accessible communication to help you get the answers you need quickly and avoid misunderstandings. You can reach us via:
Email: hello@libertytype.com

5. Legal or Export Restrictions
Certain products may be subject to specific legal or export restrictions depending on your location. Where applicable, these restrictions will be noted on the product description page or during checkout. By placing an order, you confirm you are in compliance with all local import regulations and that you have the right to legally purchase and import the product.

6. Promotions and Discounts
All promotional offers, discounts, and trial periods are subject to their specific terms, which will be clearly communicated when offered. If you have any questions about a promotion’s terms, please contact our Customer Service team before making your purchase.

7. Privacy and Security
Your privacy is important to us. Please review our full Privacy Policy for details on how we handle your information.

We comply with the Payment Card Industry Data Security Standards (PCI DSS). We use secure SSL encryption (HTTPS) throughout the checkout process to protect your payment information.

We do not store or process your payment information on our servers; all transactions are securely processed by our third-party payment providers, such as Stripe.

8. Credit Card Logos and Accepted Payment Methods
We accept major credit cards (e.g., Visa, Mastercard, American Express, Discover) and display their logos at checkout to ensure you know which forms of payment are available.

Alternate payment methods (e.g., digital wallets) may be available; check the checkout page for the most up-to-date options.

9. Changes to This Policy
We may update this Fulfillment Policy from time to time to reflect changes in our business, e-commerce best practices, or card network standards.

Whenever we make significant changes, we will notify you by posting a prominent notice on our website or by sending an email to our registered customers.

If you have any questions or concerns about this Fulfillment Policy, please reach out to us at hello@libertytype.com

Thank you for choosing Liberty Type. We appreciate your support and look forward to serving you!

Fulfillment Policy